Terms of Engagement

Please read these terms carefully. By engaging ANB Accounting Pty Ltd or by continuing to provide documents or instructions, you confirm that you have read and agree to all of the terms below.

1. 1

   All tax agent services are provided by ANB Accounting Pty Ltd (ABN 92 687 537 122) under the supervision of a registered tax agent.

2. 2

   By engaging our services, you authorise us to link you to the ATO tax agent portal to deliver tax agent services.

3. 3

   Each client must provide valid photo ID (Driver Licence or Passport) or verify their identity via a video call in compliance with our obligations.

4. 4

   Our engagement is limited to the agreed services only and does not include auditing, legal advice, or unrelated consulting. All work is within our professional competence, and any changes to scope may require a new agreement.

5. 5

   Unless stated otherwise, all quotes are estimates and not fixed. Payment is due within 7 days of invoicing. Overdue accounts will incur a $50 + GST administration fee per month, 1% monthly interest on outstanding balances, and any recovery costs including debt collection and legal fees.

6. 6

   If your overdue account is referred to a collection agency, you will be liable for agency commissions, legal fees, and all associated costs as liquidated damages.

7. 7

   We operate entirely online as a digital firm and do not maintain a physical office. Our systems are fully legally compliant within Australia.

8. 8

   We use cloud-based software such as Google Drive, Xero, and QuickBooks. Data may be stored outside Australia but is protected through strong passwords, antivirus and malware protection, and ongoing security training.

9. 9

   The use of generative AI tools is restricted to authorised personnel only. Sensitive or private client data will not be entered into any AI system. Breaches may result in disciplinary or legal action.

10. 10

    You are responsible for maintaining accurate records, including ongoing bookkeeping, monthly reconciliations, annual stocktake, a trial balance by 31 October, and personal tax documentation by 31 January.

11. 11

    We are not engaged to perform statutory financial audits or express any audit opinions.

12. 12

    All documents will be sent to you for approval prior to lodgement. We are not liable for penalties resulting from delays in receiving your data.

13. 13

    Final reports such as tax returns belong to you. Working papers remain our property. All documents are retained for a minimum of 5 years.

14. 14

    Any work beyond the original scope, including dealing with ATO correspondence unrelated to original assessments, will be billed separately based on time and complexity.

15. 15

    Our advice is general in nature and based on the information you provide. It does not constitute legal or financial planning advice.

16. 16

    BAS are processed based on the data you supply without primary document verification. Discrepancies identified at year-end may result in adjustments and additional charges.

17. 17

    Annual financial account preparation includes profit and loss statements, a balance sheet, notes, ASIC standard reports, chart of accounts maintenance, and phone support for general queries.

18. 18

    You are expected to provide full supporting documentation for income tax returns. You are responsible for satisfying ATO substantiation requirements, including receipts and logbooks. Any review or assistance beyond standard processing will incur additional charges.

19. 19

    If engaged for Fringe Benefits Tax, we will require source documents, provide phone advice and compliance checks, and calculate Reportable FBT amounts.

20. 20

    If engaged for SMSF services, we will prepare financials, lodge the return, and arrange an external audit. Trust deeds should be reviewed annually by a legal specialist. No investment or retirement planning advice is included.

21. 21

    You must provide full, accurate, and timely information. Failure to do so may affect your legal protections and result in additional charges.

22. 22

    We will not share your information unless legally required or authorised by you. You consent to our use of contractors in the delivery of services.

23. 23

    You are responsible for maintaining accurate records and complying with all ATO requirements, including those outlined at ATO – Records you need to keep.

24. 24

    We are required to comply with Australian laws and ATO notices, even where this may conflict with your interests.

25. 25

    You must provide all relevant information necessary to allow us to perform the engagement properly.

26. 26

    We do not offer a "fee from refund" arrangement. Any funds received on your behalf will be accounted for separately.